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Our Vision, Mission, and Values


 Our long-term aspiration

 To be the Global Leader in Testing for Life.


Why we are here – the cause/purpose of our business

To contribute to a safer and healthier world by providing our customers with innovative and high-quality laboratory, research and advisory services whilst creating opportunities for our employees and generating sustainable shareholder value.


What we stand for/what is important for us

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Customer focus

• Delivering customer satisfaction by listening to and exceeding customer expectations;
• Adding value for our customers through our services;
• Seeking innovative solutions to help our customers achieve their goals.

Competence and Team Spirit

• Employing a diverse team of talented and competent staff;
• Investing in training and creating rewarding and equitable career opportunities;
• Recognising and encouraging outstanding performance.


• Delivering quality in all our work; providing accurate results on time;
• Using the best appropriate technology and methods;
• Seeking to improve or change our processes for the better.


• Behaving ethically and socially responsibly in all our business and financial activities;
• Demonstrating respect and inclusivity towards our customers and our staff;
• Operating sustainable environmental policies.